Policies
Weather & drone policy
What happens when the sky doesn't cooperate, when the drone can and can't fly, and how rescheduling works.
01
Rain, snow & cloudy skies
Michigan weather changes fast, so we plan for it rather than around it.
- Interiors go ahead in almost any weather. Rooms are lit and photographed the same way on a gray day as a sunny one.
- Overcast exteriors still get shot. Gray skies are replaced with a natural-looking blue sky in editing, included with every shoot. Fog that hides a view, and video, can't be fixed this way.
- Heavy rain, snowfall or storms: we'll photograph the interiors as planned and come back for the exteriors on the next suitable day, at no extra charge.
- Snow on the ground is part of a Michigan listing. We'll shoot it as it is unless you'd prefer to wait.
02
Who makes the weather call
We watch the forecast for every booking and will contact you the day before if a change looks likely. Safety and image quality come first, so the final call on the day rests with your photographer.
You can also ask to move a shoot for weather at any time. Weather reschedules are always free.
03
When the drone can fly
Every flight follows FAA Part 107 rules for commercial drone work. To keep your property, neighbors and equipment safe, we don't fly in:
- Rain, snow, drizzle or any moisture in the air
- Strong or gusty wind, generally above about 15 mph
- Fog, low cloud or poor visibility
- Extreme cold that affects battery safety
04
Airspace & privacy
- Near airports: parts of Metro Detroit sit in controlled airspace. We request FAA authorization (LAANC) before flying there. It's often approved quickly, but some locations take longer or limit how high we can fly.
- Temporary flight restrictions: major events, stadiums and official visits can close the sky with little notice. If one is active, we can't fly that day.
- Privacy: we don't fly over people or linger over neighboring homes, and we frame aerials around your listing. Please let us know about any HOA or neighbor concerns before the shoot.
05
If the drone can't fly
- We'll do our best to schedule your shoot on a day when the drone can fly, so this rarely comes up.
- The ground photography goes ahead as booked.
- If the property can't be flown at all, for example because of restricted airspace, the drone portion is refunded.
06
Rescheduling & cancellations
- Reschedule or cancel free of charge with at least 24 hours' notice.
- Changes with less than 24 hours' notice carry a $50 fee to cover the photographer's time and travel.
- Weather-related changes are always free.
- If the home isn't ready when we arrive, we may need to reschedule, and a $50 fee applies. The home prep checklist helps avoid this.
Questions about a specific property or date?
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